The whole pub, on one screen

Hendra One is pub management software for UK pubs and pub groups. Bookings, guest emails, food safety records, rotas and maintenance share one system and one login for the whole team. It costs £100 a site a month with everything in it, and nothing per cover.

Try the demo pubs See pricing

Your own login to four demo pubs, in your inbox in about a minute, for 14 days. Nick rings everyone who tries it.

The Norway Inn in Cornwall runs on Hendra One. Its team of 34 sign in to it, and guests have booked more than 400 tables through the pub’s own booking page since it moved over.

Hendra One at the Bramblewood Arms, our demo pub, on a Saturday night, sped up. The diary, the fridge checks, the waitlist and the rota report into one screen, and each line in the feed is something it records as the night goes on.

What it replaces

A typical pub pays £200 to £400 a month for these separately. None of them share a guest list, a staff list or a login.

Booking systemaround £100 a month, plus per-cover fees
Email and CRM tool£30 to £60
Compliance app, plus the paper diary£30 to £50
HR and holiday app£30 to £80
Maintenance spreadsheetfree, and it shows
Separately£200 to £400 a month
Hendra One£100 a site, all of the above

Works with

Card payments go through Stripe or Dojo, till figures come from your ICRTouch EPOS, rooms sit alongside Oracle OPERA, and the team app is on the App Store.

StripeDojoICRTouchOracle OPERAAvailable on the App Store

What you get for £100

Seven parts, and they share what they know. The rota works from the covers forecast, a missed fridge check goes to whoever the org chart says owns it, and a review request checks the guest has not opted out before it sends.

BookingsA diary that understands joined tables, turn times and how many arrivals the kitchen can take at once, with your own booking widget, a waitlist, deposits and group pre-orders.T5 · 6 covers · 19:30 · birthdayGuest CRM and marketingEvery guest from every site in one list. Birthday, win-back and milestone emails go out on their own, with single-use vouchers and open figures for each send.Win-back · not seen in 90 daysComplianceSafer Food Better Business, the fire log, accident book and COSHH, filled in on a phone. A missed check goes to a named person, and when the EHO calls you send them a link.Fridge 2 · 3.1°C · 07:02 · signedMaintenance and equipmentEvery fridge, fryer and glasswasher with its warranty, supplier and next service date, a fault log, and the number to ring when one goes.Glasswasher · service due 14 NovRota, holidays and HRRotas you drag together and see costed as you go against UK employer costs. Holiday requests find the right manager on their own, and each person’s file runs from offer letter to last day.Week 42 · labour 26.4% of forecastHead officeWhich site is behind on temperatures, servicing or sign-offs, how the sites compare on bookings and covers, and every payment in one ledger.4 sites · 1 check overdueSecurity and GDPRPermissions set action by action and checked on our servers, two-factor sign-in for head office and any role you choose, an audit trail, and guest data that is properly deleted when someone asks.Refunds · managers only

Run a Saturday night at the Bramblewood Arms

Watch 85 seconds of the demo pub on a busy night, then sign in and work the service yourself.

Try the demo pubs
What the film shows
  1. Saturday night at the Bramblewood Arms: 183 covers booked, and every table on one screen.
  2. The phone goes: fourteen for lunch on Saturday 28 November.
  3. Dinner is full, and 12.45 or 1 o’clock would swamp the kitchen. I offer them 1.15.
  4. The Vance party are in early for a birthday. Arrived, seated, and moved to now.
  5. Tonight’s rota is published, with the covers booked against each day.
  6. The week’s wages come to 23.8% of forecast sales, inside our 30% target.
  7. Fridges and freezers logged all day. Closing checks wait for the last one out to sign.
  8. Head office sees all four pubs at once: tonight’s covers, compliance, sales and wages.

Built by Nick Laws, a hotelier who now runs a pub in Cornwall

Nick Laws, founder of Hendra One, behind the bar of the pub he runs in Cornwall

Before the pub, Nick spent his career in big hotel groups, Fairmont and Four Seasons among them, where software quietly took care of the admin. Running a pub, he found the same jobs being done on paper, or across a handful of subscriptions that cost more than a village pub can justify.

So he built one system that does all of it, at one price per site, whatever the size of the pub.

Read how Hendra One started

£100a site, a month, with every feature in it
£0per cover, for you or for your guests
Monthlywith no minimum term, so if it stops earning its place you can leave

What it costs

£100 per site per month, with no VAT on top. There is one plan, and it has everything in it.

Hendra One, everything included£100a site, a month. No VAT on top.Every module, for everyone on your team. There is no minimum term.Try the demo pubs
What the £100 covers
Bookings and the guest sideDiary, booking widget, waitlist, deposits, feedback and pre-orders
Guest CRM and marketingOne guest list, automated emails and single-use vouchers
ComplianceSFBB, fire log, accident book, COSHH and a link for the EHO
Maintenance and equipmentEquipment register, service dates and contractors
Rota, holidays and HROrg chart, permissions, costed rotas and holidays
Head officeEstate dashboard, payments and reporting across sites

Compliance and marketing are part of the price, and anything we build next goes to every customer.

How many sites do you run?
1
× £100 a site
Hendra One, a month
£100
Separate tools doing the same job: £200 to £400

Groups pay the same £100 for every site, so the saving against separate subscriptions grows with each pub. The only other charge is 2.5% on optional extras guests buy online, like a birthday package, and never on bookings, covers or deposits.

Nothing to pay until you’ve moved over: billing starts the day your first pub goes live, with no setup fee. After that it runs month to month on 30 days’ notice, and we move your bookings and guest list across for free.

The full pricing page, including how per-cover fees add up elsewhere

Questions operators ask us

Can I move from my current booking system?

Yes, and we do the move for you, free. Send us your current system’s standard export and we bring across your future bookings and your guest list, with each guest’s marketing choice intact. You choose the day you switch, and anything unusual, such as two systems or a paper diary, we quote for first.

Is it really SFBB-aligned?

The kitchen module mirrors Safer Food Better Business: the same opening and closing checks, the same corrective-action logic, a daily diary signed with a drawn signature, and the 4-weekly review built on the FSA’s own 12 questions.

What happens during an EHO visit?

You switch on inspection mode and hand the officer a time-limited link to a printable 28-day report: temps, checks, corrective actions and signatures. No binder, no hunting for last Tuesday’s fridge sheet.

Do my guests pay booking fees?

No. There are no per-cover fees, ever, for you or your guests. The only charge beyond your plan is a small commission on optional paid upsells like birthday packages.

How much does Hendra One cost?

Hendra One is £100 per site per month, with every module included and no VAT on top. There are no tiers, no premium add-ons and no fixed-term contract. A typical pub pays £200 to £400 a month across separate vendors for the same job.

Who owns my guest data?

You do. You are the data controller and Hendra One is your data processor, acting strictly on your instructions under a Data Processing Agreement. Your guest list can be exported at any time, and it is never something we can independently use or take away.

Try it on four busy pubs

Leave your details and we’ll email you your own login to Bramblewood Inns, four demo pubs with a full diary, rotas, guest list and compliance records. Use every screen as your team would for 14 days, and Nick will ring to see how you are getting on.

Add your number or a few details Optional
Sites
Best time to ring

Nick rings everyone who tries the demo, to see how you are getting on.

Asking for a login means you agree to the demo terms. We’ll see which parts of the demo you use, so our follow-up is useful; the privacy notice has the detail.

Or email us at hello@hendraone.com