Digital checklists, with the rest of the venue in the same login
Trail does the daily checklist well. Hendra One does the checklists and the SFBB diary as well, and puts the bookings and the rota in the same login, for £100 a site.
Your own login to our four-site demo group, in your inbox in about a minute, for 14 days. Nick rings everyone who tries it.
What Trail gets right
Trail worked out early that a paper checklist can be skipped without anyone noticing, and it built a business on fixing that.
Checklists designed for hospitality
Sensor integrations
Access Group backing
Easy to get the team using
Hendra One and Trail, side by side
Like for like on compliance first, then the parts of the business Trail does not try to cover.
| At a glance | Hendra One | Trail |
|---|---|---|
| Pricing model | Flat £100 per site per month, published, with everything included and no minimum term | Published per site: £32 (Team, paid yearly) to £82.50 (Trail Evo, paid monthly) a month, on 12-month terms; Enterprise on request (October 2026) |
| Daily checklists | Included: daily, weekly and monthly, with named completion and undo | Included, and the heart of the product |
| Food safety records | Included: an SFBB-aligned diary, temperature targets, enforced corrective actions and a signed daily close | Included: records and monitoring |
| EHO inspection mode | A time-limited link to a printable 28-day report | Records and reports inside the product |
| Escalation by role | A failure alerts a named role and climbs the org chart until someone deals with it | Alerts and dashboards |
| Fire log, accident book, COSHH | Included | Checklist coverage varies by setup |
| Bookings & guest widget | Included: the diary, pacing, widget, waitlist, deposits and pre-orders | Not part of the product |
| Guest CRM & marketing | Included: automations, vouchers and campaign stats | Not part of the product |
| Rotas, labour costs, HR | Included | Not part of the product |
| Maintenance & equipment register | Included: warranty dates, service tracking and contractors | Not part of the product |
Trail details are from its published materials and third-party listings as of August 2026, with its pricing re-checked on its own website on 26 October 2026, and may change: confirm current pricing and features with the vendor before deciding.
Kitchen checks on a phone, at the pass or behind the bar
Temperatures, opening and closing checks and what was done when one failed, each with the time and the name.
On the Bramblewood Arms, our demo pub
What one system can do that a checklist app cannot
The checks are half of it. The other half is what the system already knows, because the rota, the org chart and the equipment register live in it too.
One staff list for everything
Escalation follows the org chart
Maintenance closes the loop
Paid for by what you cancel
Choosing between Trail and Hendra One
If digital checklists are the only gap in your setup, Trail is a credible way to fill it, and changing systems takes attention a busy team may not have spare. The comparison gets more interesting once you write down what else the venue pays for each month: a booking system, an email tool, a rota and HR app, and a maintenance spreadsheet. Every one of them is another bill and another login.
Put it next to a dedicated digital checklist app for restaurants, pubs, hotels and bars, and the compliance half of Hendra One holds its own, with SFBB-aligned records, enforced corrective actions, escalation by role and an EHO mode built for the inspection itself. The difference is that the bookings, the guest list, the rota and the maintenance log come with it, at one published price.
As of October 2026, Trail app pricing is published: £32 to £82.50 a site a month depending on the plan and how you pay, on 12-month terms, so the practical moment to compare is usually your next renewal. Price the whole stack you run now, booking fees included, against £100 a site for everything, and weigh one move against carrying four systems for another year. If Trail is working for you and checklists are all you need, a Trail alternative may not be worth the disruption. The case is strongest when you want the rest of the venue in the same place.
What is in each part, in detail: bookings, guest CRM and marketing, compliance, rotas and HR and pricing.
Moving over from Trail
The SFBB checks come set up
Your own checklists
Keep Trail’s records
Moving from Trail?
Your SFBB checks come set up, and a checklist of your own takes minutes to build. Try it on four demo sites first.
Switching from Trail
What is the difference between Trail and Hendra One?
Trail digitises checklists, food safety records and operational tasks. Hendra One includes that ground, aligned to SFBB with escalations and an EHO inspection mode, and also runs bookings, guest CRM and marketing, maintenance, rotas and HR. Trail is one module of what Hendra One is.
How does pricing compare?
Trail publishes its prices. As of October 2026 they run from £32 to £82.50 a site a month depending on the plan and whether you pay yearly, all on 12-month terms, with a 14-day free trial on the Team and Standard plans and Enterprise priced on request. For checklists alone Trail can cost less than Hendra One. Hendra One is £100 per site per month on no minimum term, with bookings, guest emails, rotas, HR and maintenance included, so the comparison turns on what else you pay for.
Does Hendra One do checklists like Trail does?
Yes. Department checklists run daily, weekly and monthly with named completion, timestamps and undo, alongside the SFBB diary, temperature logs with enforced corrective actions, the fire log, the accident book and COSHH. Failures escalate to a named role until someone deals with them.
We already use Trail. Is it worth switching just for compliance?
Probably not for compliance alone: if Trail is working and its price suits you, the switch earns its disruption only when you also want the bookings, CRM, rota or maintenance side. The case for one system is everything sharing one staff list, one permission model and one login.
Can an EHO see our records in Hendra One?
Yes, by design. Inspection mode gives the officer a time-limited link to a printable 28-day report covering temperatures, checks, corrective actions and signatures. You hand over a link, not a binder, and the link expires on its own.
Trail is a trademark of its respective owner, which is not affiliated with and does not endorse Hendra One. This page reflects our understanding as of August 2026, and of Trail’s pricing as of 26 October 2026, and exists to help operators compare options; if anything here is out of date, tell us and we will correct it.
The rest of Hendra One
All of it is in the same £100 a site.
Try it on four busy sites
Leave your details and we’ll email you your own login to Bramblewood Inns, a demo group of four sites with a full diary, rotas, guest list and compliance records. Use every screen as your team would for 14 days, and Nick will ring to see how you are getting on.