Trail digitised the daily checklist and did it well, which is why the Access Group bought it. But checklists are one job. The same pub still needs a booking system, a guest database, a rota and a maintenance log, and every extra product means another login and another staff list. Hendra One covers Trail’s ground and the rest, for a flat £100 a site.
Trail understood before most that paper checklists fail silently, and built a business on fixing it.
Like for like on operational compliance, and then the modules Trail does not attempt.
| AT A GLANCE | Hendra One | Trail |
|---|---|---|
| Pricing model | Flat £100 per site per month, published, everything included | Quote-based per site; free trial; no standard published price list (August 2026) |
| Daily checklists | Included: daily, weekly, monthly, named completion and undo | Included: this is the product |
| Food safety records | Included: SFBB-aligned diary, temperature targets, enforced corrective actions, signed daily close | Included: records and monitoring |
| EHO inspection mode | Time-limited link to a printable 28-day report | Records and reports within the product |
| Escalation by role | Failures alert named roles and climb the org chart until resolved | Alerts and dashboards |
| Fire log, accident book, COSHH | Included | Checklist coverage varies by setup |
| Bookings & guest widget | Included: diary, pacing, widget, waitlist, deposits, pre-orders | Not part of the product |
| Guest CRM & marketing | Included: automations, vouchers, campaign stats | Not part of the product |
| Rotas, labour costs, HR | Included | Not part of the product |
| Maintenance & equipment register | Included: warranty dates, service tracking, contractors | Not part of the product |
Trail details are from its published materials and third-party listings as of August 2026 and may change: confirm current pricing and features with the vendor before deciding.
The checks are only half the value. The other half is what the system knows because everything else lives in it too.
If digital checklists are the only gap in your stack, Trail is a credible way to fill it, and switching costs attention a busy pub may not have spare. The comparison gets interesting when you list what else the pub is paying for: a booking system with per-cover fees, an email tool with a decaying list, an HR app, and a maintenance spreadsheet. Each is another monthly bill and another system that does not know who works for you this week.
The compliance half of Hendra One stands on its own against a dedicated checklist product: SFBB-aligned records, enforced corrective actions, role-based escalation and an EHO mode built for the inspection itself. The difference is that it arrives with the rest of the operation attached, at one published price, instead of as one more subscription in the pile.
The practical path is usually to compare on the next renewal: price your current stack in full, including the booking fees, against £100 a site for everything, and weigh one migration against carrying four systems for another year.
See what is included in detail: bookings, guest CRM and marketing, compliance, rotas and HR and pricing.
Trail digitises checklists, food safety records and operational tasks. Hendra One includes that ground, aligned to SFBB with escalations and an EHO inspection mode, and also runs bookings, guest CRM and marketing, maintenance, rotas and HR. Trail is one module of what Hendra One is.
Trail is quote-based per site as of August 2026, with a free trial; published third-party listings do not show a standard price list. Hendra One is a published flat £100 per site per month with every module included, so the comparison is one known number against a quote.
Yes. Department checklists run daily, weekly and monthly with named completion, timestamps and undo, alongside the SFBB diary, temperature logs with enforced corrective actions, the fire log, the accident book and COSHH. Failures escalate to a named role until someone deals with them.
Probably not for compliance alone: if Trail is working and its price suits you, the switch earns its disruption only when you also want the bookings, CRM, rota or maintenance side. The case for one system is everything sharing one staff list, one permission model and one login.
Yes, by design. Inspection mode gives the officer a time-limited link to a printable 28-day report covering temperatures, checks, corrective actions and signatures. You hand over a link, not a binder, and the link expires on its own.
Trail is a trademark of its respective owner, which is not affiliated with and does not endorse Hendra One. This page reflects our understanding as of August 2026 and exists to help operators compare options; if anything here is out of date, tell us and we will correct it.
A 30-minute walkthrough with someone who has run a service, not a sales deck.