A SevenRooms alternative for venues without a CRM team

SevenRooms suits a group with a CRM team to keep it busy. If you want birthday and win-back emails that run themselves, with the back of house in the same login, Hendra One does it for a published £100 a site and no implementation fee.

Your own login to our four-site demo group, in your inbox in about a minute, for 14 days. Nick rings everyone who tries it.

What SevenRooms does well

Neither product is bad. They were built for different buyers, and that is most of what this page is about.

Deep guest CRM

Detailed profiles, tags and segmentation, built for brands with millions of guest records spread across a lot of venues.

Marketing automation at scale

Sophisticated campaign tools for teams whose whole job is guest marketing.

Direct bookings

Like Hendra One, it wants bookings to come through the venue’s own channel instead of depending on a marketplace, and it does not charge per cover.

Enterprise integrations

PMS, POS and data-warehouse integrations for the systems hotels and large groups already run.

Hendra One and SevenRooms, side by side

Price and set-up first, then the guest side like for like, then the back-of-house work SevenRooms leaves to other software.

At a glanceHendra OneSevenRooms
Pricing model£100 per site per month, published on our pricing page, with everything includedPriced on request; no prices published (October 2026)
ImplementationNo implementation fee. We move your guest list and future bookings across for free, and you set the rest up yourselfImplementation and onboarding projects; third-party reports put the fees in the thousands
Per-cover feesNone. We never charge per coverNone
Guest CRM and automationsIncluded. 8 automation triggers, vouchers, a campaign builder and redemption trackingCore strength; some capabilities are add-on modules
Bookings and table managementIncluded. Table combinations, pacing, turn times, your own widget, waitlist and depositsIncluded
Food safety compliance (SFBB)Included. Digital SFBB, EHO inspection mode and escalationsNot part of the product
Fire log, COSHH, maintenanceIncludedNot part of the product
Rotas, labour costs, HRIncludedNot part of the product
Built forIndependent restaurants, pubs, hotels and bars, and small UK groupsHotel groups and large restaurant brands

SevenRooms details are from its published materials and third-party listings as of August 2026, with its pricing re-checked on its own website on 26 October 2026, and may change: confirm current pricing and features with the vendor before deciding.

Campaigns, with the bookings they brought

Every send shows its opens, clicks and the bookings that followed, because the CRM and the diary are one system.

The Hendra One email screen: a venue’s campaigns, each showing how many were sent, opened and clicked.

On the Bramblewood Arms, our demo pub

Where Hendra One fits an independent venue better

A price on the website

£100 a site, listed on our pricing page. You will not need a quote call to find out the price, and there is no annual true-up.

CRM a manager can run

A manager can set up a birthday automation in five minutes between lunch and dinner, without a marketing team or a certification course.

The back-of-house jobs as well

Fridge temperatures, fire alarm tests, rota sign-off and the accident book are in the same login as the guest database.

Written for UK rules

SFBB follows the FSA pack and the allergen list is the UK’s 14. The labour forecast includes UK employer NI, and the data processing terms are written to UK GDPR.

Choosing between SevenRooms and Hendra One

SevenRooms has more features on the guest side, and it is not close. What matters is which of them your venue will run, and what each one costs a month once you are using it. A venue that sends a birthday offer, a lapsed-guest offer and a monthly newsletter is using perhaps a tenth of an enterprise CRM while paying for all of it. Anyone looking at SevenRooms for small restaurants hits the same problem. It will run one perfectly well, at a price set for a group. That gap is usually what starts people asking about SevenRooms pricing and looking for a SevenRooms alternative.

Then there is everything a guest CRM leaves alone. The same venue may keep its SFBB records on paper, the rota in a spreadsheet and the maintenance history in someone’s head, and no marketing tool helps with any of that. Hendra One puts its effort there. It is shallower than SevenRooms on segmentation, and it covers the whole operation for a published £100 a site.

If you are a hotel group with a CRM analyst on the payroll, buy the enterprise tool. If you are an independent venue or a small group, and you want the guest emails to send themselves while the same system keeps the EHO happy and the rota costed, that is the buyer Hendra One was built for.

What is in each part, in detail: bookings, guest CRM and marketing, compliance, rotas and HR and pricing.

Moving over without a gap in the diary

We move your bookings across

Send us your old system’s standard export and we bring your future bookings across for free, so nothing already in the diary is lost.

And your guest list

Guests arrive with their contact details and their marketing choice, so lawful marketing carries straight on. Anything unusual, such as two systems or a paper diary, we quote for first.

You pick the day

We import up to the day you choose, and that day you point your website’s Book button at your Hendra One booking page. Your team can learn the diary on our demo venues first.

Switching from SevenRooms?

Send us SevenRooms’ standard export and we move your guest list and future bookings across for free. You choose the day you switch.

Switching from SevenRooms

How much does SevenRooms cost compared with Hendra One?

SevenRooms does not publish prices, so you need a quote from SevenRooms to compare against. Third-party reports, not SevenRooms itself, describe a price per location that depends on the modules chosen, often with implementation fees on top. Hendra One is a published £100 per site per month with everything included and no implementation fee.

Is SevenRooms overkill for a single venue or a small group?

It is built and priced for hotel groups, large restaurant groups and venues with dedicated marketing teams. A single restaurant or pub can absolutely run it, but it would be paying enterprise rates for depth it will not use. That mismatch is usually what brings people to this page.

Does Hendra One do the CRM and marketing automation SevenRooms is known for?

Yes, scaled to what an independent venue actually runs: one guest database across your sites, eight automation triggers including birthdays, lapsed guests and visit milestones, single-use vouchers redeemed against bookings, and open, click and redemption stats. It is included rather than a module.

Can we move from SevenRooms without losing guest data?

Yes, and the move is free. Send us SevenRooms’ standard export and we bring across your guest list, with each guest’s marketing choice intact, and your future bookings. You choose the day you switch, and anything unusual we quote for first.

What does Hendra One have that SevenRooms does not?

The operational side of running a venue: digital SFBB food safety with EHO inspection mode, fire log, accident book and COSHH, an equipment and maintenance register, rotas with UK labour cost forecasting, and HR from offer letter to leaver. SevenRooms is guest-facing software; Hendra One runs the back of house too.

SevenRooms is a trademark of its respective owner, which is not affiliated with and does not endorse Hendra One. This page reflects our understanding as of August 2026, and of SevenRooms’s pricing as of 26 October 2026, and exists to help operators compare options; if anything here is out of date, tell us and we will correct it.

Try it on four busy sites

Leave your details and we’ll email you your own login to Bramblewood Inns, a demo group of four sites with a full diary, rotas, guest list and compliance records. Use every screen as your team would for 14 days, and Nick will ring to see how you are getting on.

Step 1 of 2About you

Or email us at hello@hendraone.com