Flat-fee bookings like ResDiary, plus the rest of the venue

ResDiary and Hendra One both charge a flat fee with nothing per cover, so the comparison comes down to what the fee pays for. Ours covers the diary plus guest emails, food safety records, rotas and maintenance, for £100 a site.

Your own login to our four-site demo group, in your inbox in about a minute, for 14 days. Nick rings everyone who tries it.

What ResDiary gets right

ResDiary is a mature reservation system and a capable one. If it were the wrong tool, nobody would be looking up comparisons with it.

Flat-fee pricing

No per-cover charges. That is the right way round, and it is still not universal in this market.

Mature table management

Years of work have gone into the diary, the table plan and the yield tools, and thousands of venues use them.

Established integrations

A long list of EPOS, PMS and payment integrations, built up over time.

Group features

Multi-venue tools for groups that run a lot of restaurants on it.

Hendra One and ResDiary, side by side

The top rows compare price and bookings like for like. Most of the rest is what a venue on ResDiary would need separate subscriptions for.

At a glanceHendra OneResDiary
Pricing model£100 per site per month, published, with everything includedFlat monthly plans, priced on request through a form (October 2026)
Per-cover feesNone. We never charge per coverNone
Charge on depositsNothing of ours; your card provider’s fee onlyA published 1.2% surcharge on deposits and payments (October 2026)
Bookings and table managementIncluded. Table combinations, pacing, turn times, your own widget, waitlist, pre-orders and depositsIncluded. This is what ResDiary is built around
Guest CRM and automated marketingIncluded. One guest database, 8 automation triggers, vouchers and a campaign builderGuest database and some marketing tools; email marketing depth varies by plan
Food safety compliance (SFBB)Included. Digital SFBB, EHO inspection mode and escalationsNot part of the product
Fire log, accident book, COSHHIncludedNot part of the product
Maintenance and equipment registerIncludedNot part of the product
Rotas, labour costs, holidays, HRIncludedNot part of the product
ContractNo minimum term, and you can export your data whenever you likeVaries by plan, so check current terms

ResDiary details are from its published materials and third-party listings as of August 2026, with its pricing re-checked on its own website on 26 October 2026, and may change: confirm current pricing and features with the vendor before deciding.

The diary, with the room set up once

Tables that join, turn times and how many arrivals the kitchen can take, on a busy night at one of our demo venues.

The Hendra One booking diary: an evening service laid out table by table.
The branded booking page on a phone, asking a guest how many are in their party.

On the Bramblewood Arms, our demo pub

What changes when the diary is part of the same system

Every tool bought on the side brings its own login and its own staff list, and before long they disagree about who still works there. One system saves a few subscriptions. It also means the marketing works from the diary’s guest list, and the rota is written with the bookings in view.

One guest record for bookings and marketing

The CRM emails people who have been in, because it reads the same database the diary writes to. Nobody has to export a list or keep two copies in step, so it does not go stale.

Compliance in the same login

A venue on ResDiary that wants its food safety records on a screen runs a separate app for them. Here SFBB, the fire log and COSHH sit in the same login as the bookings.

One price, on the website

It is £100 a site however full the diary gets, listed on our pricing page, so there is no quote to wait for.

The rota can see the covers

Labour forecasting sits beside the booking forecast, so whoever writes the rota can see what is booked for the Sunday they are staffing.

Choosing between ResDiary and Hendra One

If a reservation system is all you are after, ResDiary is a sound choice. ResDiary pricing is a flat monthly fee rather than a charge per cover, so the things to weigh are the plan you are quoted and the 1.2% it publishes on deposits. What is left to compare is how much of the venue each system covers, and what the parts ResDiary leaves out will cost you in extra subscriptions and in data that never joins up.

A restaurant or pub that uses ResDiary for bookings and wants the rest of the venue on a screen adds an email tool, a food safety app, a rota tool and an HR product, and often keeps maintenance in a spreadsheet. At the prices those vendors published in October 2026, the four of them cost a site with 25 staff more each month than Hendra One does for everything, and each keeps its own login and its own permissions. The gap shows on an ordinary Tuesday. The diary has a regular booked in at seven. Unless someone has connected the tools, the email tool cannot tell whether they had lapsed, and the food safety app has no idea who is on shift to sign the diary.

We built Hendra One as one system because a venue is one operation, and the person taking bookings on the phone may well be the one signing off the fridge checks an hour later. If the diary is the only thing you want fixed, compare ResDiary vs Hendra One on the diary and pacing alone. That comparison is £100 a site as well, with no volume tier above it, and it is a fair test of whether Hendra One is the ResDiary alternative for you.

What is in each part, in detail: bookings, guest CRM and marketing, compliance, rotas and HR and pricing.

Moving over without a gap in the diary

We move your bookings across

Send us your old system’s standard export and we bring your future bookings across for free, so nothing already in the diary is lost.

And your guest list

Guests arrive with their contact details and their marketing choice, so lawful marketing carries straight on. Anything unusual, such as two systems or a paper diary, we quote for first.

You pick the day

We import up to the day you choose, and that day you point your website’s Book button at your Hendra One booking page. Your team can learn the diary on our demo venues first.

Switching from ResDiary?

Send us ResDiary’s standard export and we move your future bookings and guest list across for free. You choose the day you switch.

Switching from ResDiary

How does Hendra One pricing compare with ResDiary?

As of October 2026, ResDiary prices its plans on request through a form on its website rather than listing them. It does publish a 1.2% surcharge on deposits and payments processed through it. Hendra One is a published £100 per site per month, and the price includes guest CRM, marketing, compliance, maintenance, rotas and HR rather than bookings alone.

Does either system charge per-cover fees?

No, and this is genuinely a point in ResDiary’s favour too: both systems are flat-fee, unlike marketplace platforms that charge by the head. On deposits, ResDiary publishes a 1.2% surcharge; Hendra One adds nothing of its own, so you pay only your card provider’s fee. Beyond that, the difference is what the flat fee buys.

Can Hendra One import our bookings and guests from ResDiary?

Yes, and the move is free. Send us ResDiary’s standard export and we bring across your future bookings and your guest list, with each guest’s marketing choice intact. You choose the day you switch, and anything unusual we quote for first.

What does Hendra One include that ResDiary does not?

ResDiary is a reservation and table management system. Hendra One covers that ground and also includes automated guest marketing with vouchers, digital SFBB compliance with EHO inspection mode, a fire log and accident book, an equipment and maintenance register, rotas with labour cost forecasting, and HR with holiday routing. None of those are add-ons.

Which kinds of venue is Hendra One for?

Restaurants, pubs, hotels and bars. It started in a pub, which is a hard case for a diary: mixed drinking and dining, movable tables, big day-of-week swings. Restaurants and bars use the same diary, pacing and widget, and a hotel runs its restaurant, bar and events diary in it alongside its own property management system, because Hendra One does not book rooms.

ResDiary is a trademark of its respective owner, which is not affiliated with and does not endorse Hendra One. This page reflects our understanding as of August 2026, and of ResDiary’s pricing as of 26 October 2026, and exists to help operators compare options; if anything here is out of date, tell us and we will correct it.

Try it on four busy sites

Leave your details and we’ll email you your own login to Bramblewood Inns, a demo group of four sites with a full diary, rotas, guest list and compliance records. Use every screen as your team would for 14 days, and Nick will ring to see how you are getting on.

Step 1 of 2About you

Or email us at hello@hendraone.com