ResDiary got the pricing model right: a flat monthly fee and no per-cover charges. If you are comparing it with Hendra One, the real question is scope. One is a booking diary. The other is the booking diary, the guest marketing, the compliance folder, the rota and the maintenance log, for £100 a site.
ResDiary is a mature, capable reservation system, and if it were the wrong tool nobody would be searching for comparisons with it.
The structural difference is one product against a platform: like for like on bookings, then everything ResDiary would need other subscriptions for.
| AT A GLANCE | Hendra One | ResDiary |
|---|---|---|
| Pricing model | Flat £100 per site per month, everything included, no booking-volume tiers | Flat monthly plans tiered by booking volume, roughly £109 to £315 a month (August 2026) |
| Per-cover fees | None, ever | None |
| Bookings & table management | Included: combinations, pacing, turn times, widget, waitlist, pre-orders, deposits | Included: this is the product |
| Guest CRM & automated marketing | Included: one database, 8 automation triggers, vouchers, campaign builder | Guest database and some marketing tools; email marketing depth varies by plan |
| Food safety compliance (SFBB) | Included: digital SFBB, EHO inspection mode, escalations | Not part of the product |
| Fire log, accident book, COSHH | Included | Not part of the product |
| Maintenance & equipment register | Included | Not part of the product |
| Rotas, labour costs, holidays, HR | Included | Not part of the product |
| Contract | No minimum term, data exportable at any time | Varies by plan: check current terms |
ResDiary details are from its published materials and third-party listings as of August 2026 and may change: confirm current pricing and features with the vendor before deciding.
Every module a pub adds separately means another login, another staff list and another version of the truth. The value of one system is not the subscription saving, it is that everything agrees.
If all you want is a reservation system, ResDiary is a reasonable one, and its flat-fee stance means the comparison is not about billing tricks. The comparison is about how much of the operation your software covers, and what the pieces it does not cover cost you in extra subscriptions and un-joined data.
A pub running ResDiary for bookings typically also pays for an email tool, a compliance app, an HR product and a maintenance spreadsheet nobody maintains. That stack costs more than either system on its own, and none of it shares a guest record, a staff list or a permission model. The practical difference shows up on a Tuesday: the booking system knows a regular is in at seven, the marketing tool does not know they lapsed, and the compliance app does not know who is on shift to sign the diary.
Hendra One was built as one system because the pub is one operation. If the diary is the only problem you want solved, compare us on the diary and pacing features alone; the £100 covers that comparison too, with no volume tier above it.
See what is included in detail: bookings, guest CRM and marketing, compliance, rotas and HR and pricing.
ResDiary publishes flat monthly plans tiered by booking volume, from roughly £109 a month for its entry tier to £315 for unlimited bookings as of August 2026. Hendra One is £100 per site per month with no booking-volume tiers, and the price includes guest CRM, marketing, compliance, maintenance, rotas and HR rather than bookings alone.
No, and this is genuinely a point in ResDiary’s favour too: both systems are flat-fee, unlike marketplace platforms that charge by the head. The difference is what the flat fee buys, not how it is charged.
Yes. We import your future bookings and your guest database with consent status intact, and you can run the Hendra One widget alongside ResDiary until you are ready to switch off. Most venues move in under two weeks.
ResDiary is a reservation and table management system. Hendra One covers that ground and also includes automated guest marketing with vouchers, digital SFBB compliance with EHO inspection mode, a fire log and accident book, an equipment and maintenance register, rotas with labour cost forecasting, and HR with holiday routing. None of those are add-ons.
Yes. It is built for pubs first, which is the harder case: mixed drinking and dining, movable tables, big day-of-week swings. Restaurants use the same diary, pacing and widget.
ResDiary is a trademark of its respective owner, which is not affiliated with and does not endorse Hendra One. This page reflects our understanding as of August 2026 and exists to help operators compare options; if anything here is out of date, tell us and we will correct it.
A 30-minute walkthrough with someone who has run a service, not a sales deck.